Returns & Refund Policy

Thank you for supporting my artwork and small business! Because each piece is created, printed, or made with care, my return policy varies depending on the type of item purchased.

🎨 Original Artwork — Final Sale

All original paintings and one-of-a-kind artwork are final sale and non-refundable.

Because original artwork is unique and cannot be replaced once sold, I do not accept returns, exchanges, or refunds due to a change of mind, color preference, sizing preference, or buyer's remorse.

Please take your time when choosing an original piece, and feel free to contact me with any questions about the artwork, colors, dimensions, or other details before purchasing.

🖼️ Art Prints

Art prints are made to order and are non-returnable and non-refundable for buyer's remorse, including ordering the wrong size, changing your mind, or deciding that the colors or design are not what you expected.

However, if your print arrives damaged, defective, misprinted, or otherwise arrives with a production issue, please contact me within 7 days of delivery.

Please include:

• Your order number
• A description of the problem
• Clear photos of the item and packaging

If the issue is confirmed to be a printing or shipping defect, I will work with you to arrange a replacement or other appropriate resolution.

☕ Merchandise

Merchandise such as mugs, apparel, stickers, and other products is generally final sale and non-refundable unless the item arrives damaged, defective, or incorrect.

If you receive an item with a manufacturing defect, damage, or the wrong product, please contact me within 7 days of delivery with your order number and photos of the item and packaging.

For approved issues, a replacement or other appropriate resolution may be provided.

Because many merchandise items are made specifically for you when you place your order, I cannot accept returns simply because you changed your mind, ordered the wrong size, or no longer want the item.

📍 Shipping Addresses — Please Double-Check!

Please carefully review your shipping address before completing your purchase. I am not responsible for orders shipped to an incorrect or incomplete address provided by the customer at checkout.

Orders that are delivered to the address entered at checkout but are later found to have an incorrect address will not be replaced or refunded.

If you notice that you entered the wrong address, please contact me as soon as possible. I will do my best to help if the order has not yet entered production or shipping, but I cannot guarantee that an address can be changed once an order has been processed.

Before placing your order, please double-check your name, street address, apartment/unit number, city, state, ZIP code, and country.

📦 Damaged or Incorrect Orders

I package orders carefully, but occasionally items can be damaged during shipping or a production mistake can occur.

Please do not send an item back without contacting me first. Returns sent without prior approval may not be accepted.

If your order arrives damaged, defective, or incorrect, please contact me within 7 days of delivery so I can help resolve the issue.

💌 Order Cancellations

If you need to cancel an order, please contact me as soon as possible. Because many products are made to order, cancellation requests can only be honored if the order has not yet entered production or shipping.

Once an order has entered production, I may be unable to cancel or modify it.

🎁 Gift Purchases

Please double-check the shipping address and product details before placing an order, especially when purchasing a gift. Gift purchases are subject to the same return and refund policies outlined above.

🐾 A Note From the Artist

When you purchase my artwork, you're not only bringing a little more color and whimsy into your home — you're also helping support my mission of using my art to help pets and the people who care for them.

Thank you for supporting an independent artist and for helping my art make a difference, one paw at a time. 🐾💕

Questions?

If you have a question about an order or aren't sure whether an issue qualifies for a replacement, please reach out through my Contact page. I'm always happy to help whenever I can.